Privacy Policy for Open Clasp Theatre Company

1. Introduction

Open Clasp Theatre Company (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal data. This privacy policy describes how we collect, use, and protect your personal data following the General Data Protection Regulation (GDPR).

2. Who We Are

Open Clasp Theatre Company is a not-for-profit limited company registered in England.

  • Registered Company Number: 5137687
  • Registered Charity Number: 1108000

3. Data We Collect

We may collect and process the following categories of personal data:

  • Name and contact details
  • Payment information
  • Event attendance and preferences
  • Feedback and survey responses

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process donations and ticket purchases
  • To send newsletters and updates about our events
  • To improve our services based on feedback

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your data for a specific purpose.
  • Contractual obligations: Where processing is necessary to fulfill a contract.
  • Legal obligations: Where processing is necessary to comply with a legal or regulatory obligation.
  • Legitimate interests: Where processing is necessary for our legitimate interests, unless overridden by your rights and interests.

6. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share your data with trusted partners and service providers who assist us in operating our website, conducting our business, or serving our users as long as those parties agree to keep this information confidential.

7. Data Retention

We want you to know that we keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right to withdraw consent

9. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this privacy policy. If you have any questions or concerns about our data protection practices, please get in touch with our DPO at

10. Changes to This Policy

We may update this privacy policy from time to time. We will post any changes on significant changes that are made, we will let you know the page, and through an email or a notice on our website.

11. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at or at 0191 272 4063.